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Familrise yourself with some important info
🍏 Juffrou 911’s business hours are from Monday to Friday (08:00-14:00). Closed on Saturdays, Sundays, vacations and public holidays.
🍎 EFT PAYMENTS can take up to 48 hours to be approved.
🍏EFT orders will not be approved on Saturdays, Sundays and public holidays. These are days spent with family.
🍎 PAYFAST and APPTURE APP payments are approved automatically. There is no waiting time. Please use these payment methods if you wish to receive your products immediately.
🍏 If you have made a payment, orders can be downloaded from the email from the website which says “your order is complete”. Sometimes the email goes under the spam/promotions tab. If you haven’t received the email you can log into your account on the website and download your order under “Your downloads” on the website.
🍎 If you have any enquiry, please send an email to [email protected] and I will assist you as fast as I can. Emails will unfortunately not be answered on weekends.
🍏 We have updated our banking details, kindly note new bank details on checkout if you opt to pay via EFT
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